Moving Out |
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I recently moved. Why do I have a new account number?
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I moved, and now I no longer have my same plan or promotions. What happened?
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Settling In |
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How do I change my address and phone number?
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I am moving and want to cancel my Sprint service.
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I want to keep my Sprint service, but I don't know when I will have my new phone number.
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I am moving and want to get phone service at my new address.
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Moving Out |
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I recently moved. Why do I have a new account number?
Most likely, your new local phone company set up an account for you when you moved.
They probably sent that information to Sprint indicating you were a new customer.
Please email
our customer service or call us at 1-800-877-4646 and we will be glad to update your account.
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I moved, and now I no longer have my same plan or promotions. What happened?
Basically, your new local phone company set up a new account with Sprint when you
moved that did not include the information from your previous account.
Rest assured, we can restore your account in no time. Please
email
our customer service or call us at 1-800-877-4646 and we will be glad to update your account.
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Settling In |
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How do I change my address and phone number?
Sprint makes every move an easy one with our online moving form. Just fill out the form and Sprint will do the rest. And for keeping in touch throughout the moving process, take advantage of the anytime, anywhere calling freedom of Sprint FONCARDSSM.
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I am moving and want to cancel my Sprint service.
There is no need to cancel your account. Just use our online
moving form
to specify the date you need your long distance turned off at your current phone number.
You won't need to cancel your account, since you can keep your
Sprint FONCARD
smactive for your transition. Then
contact us
anytime after the move to cancel your account or transfer service to your new residence.
You will need to contact your local phone company to arrange cancellation of your residential
service.
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I want to keep my Sprint service, but I don't know when I will have my new phone number.
Use our moving form to let us know when to disconnect your current phone number from long distance and where to send your bills during your transition period. In the meantime, a Sprint FONCARDSSM offers the convenience of a Sprint account while you are in between residences. Use your FONCARD to call from any phone, anywhere at any time.
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I am moving and want to get phone service at my new address.
First, contact your existing local phone company to get the name and number
of your new local company. Inform the new local phone company that you want
Sprint for all of your long distance needs, including local toll. Once you
know your new phone number, use our
moving form
to transfer your account and keep your current Sprint discounts and savings.
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